Frequently Asked Questions

How much is shipping?

  • Standard shipping rates apply for US and International customers. Rates vary depending on the size of your order and the type of product being shipped - prices typically start at $4.95 USD and will show in your cart. Expedited processing and shipping is available for some sizes.

When will I receive my prints?

  • Print Sizes up to 11 x 14 are printed from my studio. Please allow 2-3 business days for processing. Shipping is by USPS First Class Mail.
  • Expedited Shipping: Allow 1 business day for processing and 2-3 business days for delivery (estimated).
  • Larger print sizes (oversize) are printed by my printing partner. Please allow 2-3 business days for processing. Shipping times vary but is usually approx. 7-10 business days.
Wrapping Paper
Wrapping paper ships from my off-site printing partner. Typically your order will ship within 3-5 business days by economy mail USPS, UPS or Fedex.
All sales of wrapping paper are final.

Returns

I hope that you are completely satisfied with your purchase. However, if something is wrong or you need to make a change, please contact me to discuss. Unfortunately, I cannot accept exchanges.

 - All return postage (except for damage or seller error) are courtesy of buyer. 

 - Returns are not accepted for oversize prints (larger than 11 x 14). These are custom printed for you by my printer. I am happy to replace damaged prints or ones that are incorrect in any way.

 - All wrapping paper sales are final.

Do you sell digital downloads so I can print myself?

No, I don't sell these. Please note that all of my artwork is copyright protected and is not available for download or resale without the purchase of a commerical license.

Do you sell frames and mats?

I do offer a few mat options upon request, but I do not sell frames. Please contact me if you'd like your prints matted (where available). 

Where can I buy frames?

You can purchase some great frames at reasonable prices both online and in-store. Here's a few places to start:

Michaels (Studio Decor)
Hobby Lobby
Target
IKEA
Pottery Barn

To get a similar look to the frames I used in my photos, try looking for barn wood frames that are available at most of the retailers above.

Here are some of the more popular print and frame sizes:

Frame Size Mat Opening Print Size
8 x 10 4.5 x 6.5 5 x 7
11 x 14 7.5 x 9.5 8 x 10 or 8.5 x 11*
16 x 20 10.5 x 13.5 11 x 14
20 x 24 15.5 x 19.5 16 x 20
24 x 26 19.5 x 29.5 20 x 30
30 x 40 21.5 x 31.5 22 x 32

 

Do you take commissions?

Yes, absolutely! I love working on new things when time permits. Please reach out to contact me to discuss.

Can I make copies of your artwork to make my own prints, flyers, invitations, etc.?

No. The artist retains all rights to the artwork which means you may not use or copy any of the images for any reason without prior permission, even if you have purchased a physical print. Copyright does not transfer with purchase and any reproduction for commercial, personal, not-for-profit or educational use is expressly forbidden.

Can I use your images for my business?

My prints are sold for personal use only, but I do offer commercial licenses for businesses wishing to license my images. Please contact me to discuss.

Do you do wholesale and offer licensing?

Yes! Wholesale and licensing inquiries are always welcome. Please contact me to discuss.  

I hope that answers a few questions for you, otherwise, free to contact me 

 

© 2014-2024 Studio Q, LLC
Art by Nicky Quartermaine Scott