I gladly accept returns and cancellations for art prints.
I don't accept exchanges
Please contact me within: 14 days of delivery
The following items can't be returned:
- Wrapping Paper
- Fabric and Wallpaper (including samples)
- Custom or personalized orders
- Prints larger than 11 x 14
- Gifts you have received that were purchased by someone else (please contact the buyer and I will be happy to work with them).
Returns and exchange details
Please contact me for authorization before you return prints. You may return only unopened PAPER prints in their original condition and in original cellophane packaging. Prints that have been framed, trimmed, mounted or modified do not qualify for returns. Unauthorized returns will not be refunded.
I will happily replace prints that have been damaged in transit or are incorrect due to seller error. Please contact me, with photos, within 7 business days of delivery and I will send you a replacement. PLEASE DON'T RETURN DAMAGED PRINTS.
Things to know:
- BUYER IS RESPONSIBLE for all shipping charges incurred and will be refunded for the cost of prints, less original shipping charges.
- BUYER IS RESPONSIBLE for any loss in value for damaged returns. Prints can easily get damaged in the mail so please take care to protect your return. I suggest a rigid mailer, cardboard inserts and / or original packaging where possible. You may wish to insure your prints in case they arrive back to me damaged.
PLEASE NOTE: Frames are not included with your purchase.
In all cases, please email me to discuss if you encounter any problems with your order. I am more than happy to help!